Mockup & Pre-production For Client's Approval
Mass Production Process
Hoterior warrants to the immediate buyer that its products will be free from defects in workmanship and material, given normal use and care, for a period of 12 months from the ship date of initial product delivery. Warranty periods extend from the ship date of initial product delivery.
Buyer's remedy pursuant to this Warranty is limited to repair or replacement at Hoterior's option. Any claims for defective product must be submitted in writing to Hoterior's authorized representative at the address provided below; via the customer service email address email@example.com; or by calling Hoterior's customer service line at 86 757 6390 8000 and speaking to a company representative.
Hoterior assumes no responsibility for repairs to or replacement of product sustaining damage resulting from user modifications; attachment of third party product to a Hoterior product; misuse; abuse; improper installation; alteration; or negligent use. Damage resulting from unauthorized repair or improper maintenance, including but not limited to use of harsh furniture cleaning agents, water and floor cleaning mixtures and any other chemicals affecting the finish or product structure, are also not covered under this warranty. In accordance with industry practice, stone tops must be sealed immediately after installation and then subsequently based on the sealant's suggested schedule to be covered by warranty. Products used in applications other than the intended use are not covered by this warranty.
Hoterior does not warrant upholstery foams, fabrics, vinyl,laminated fabrics. Hoterior will pass on to the customer from the original equipment manufacturer (OEM) any warranty applying to customer specified material.will pass on from the original equipment manufacturer (OEM) any warranty applying to customer specified material.
There are no other warranties,express or implied,except as set forth above,including but not limited to any warranties of merchantability or fitness for any particular purpose.Seller shall not be liable for consequential or incidental damages or lost profits arising from product defects.Delivery delays or other breach by seller.
All warranty inquiries should be addressed to:
Customer Service Department
Paisha Industrial Zone,Shunde,Longjiang,Foshan